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Case study

Case Study: 100+ Retail Staff Onboarded with Mobile Identity Verification

How a retail group onboarded more than 100 store staff across multiple locations using mobile identity verification and centralised reporting.

Avant Tech Nigeria team collaborating in the Lagos office

Client profile

A retail group operating stores across several Nigerian cities.

Challenge

More than one hundred store and floor staff were needed across multiple locations, many of them first-time formal-sector employees with limited documentation history. Identity fraud and duplicate applications were a known risk.

Avant Tech Nigeria response

  • Location-based sourcing and walk-in assessment days
  • Mobile identity verification captured at the point of assessment
  • Guarantor verification handled centrally to avoid store-level inconsistency
  • Single reporting view across all locations for the client's HR team

Outcome

  • Over 100 staff onboarded across the location set
  • Duplicate and mismatched identities screened out before contracting
  • Consistent onboarding documentation across every store

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